Refund Policy
Refunds are processed in line with UAE consumer protection guidelines and the internal policies of Ayadi Glocal LLC. All refund decisions are subject to management approval.
Eligibility Criteria
A refund may be considered in the following circumstances. All requests are subject to management review and approval.
- Duplicate or excess payment made in error.
- Course cancellation initiated by the school.
- Technical errors during online payment, reported within 48 hours of the transaction.
Non-Refundable Items
The following fees and services are strictly non-refundable under any circumstances:
- Registration fees and admission assessment charges.
- Digital course materials that have already been accessed or downloaded by the user.
- Tuition fees after the student has attended more than 30% of their enrolled classes.
How to Request a Refund
To initiate a refund request, please send an email to ayadimangalore@gmail.com including the following details:
Provide the full student name and student ID as registered with Ayadi Glocal School.
Include the Transaction ID and the date on which the payment was made.
Clearly state the reason for the refund and attach any relevant supporting documents (e.g. bank statement, error screenshot).
Processing & Timeline
Once your refund request is received, the following timeline applies:
Management will review your request and notify you of the outcome within 7 business days of submission.
Approved refunds are credited back to the original payment method within 14 business days of approval.